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Last updated: January 29, 2026
Compassionate Heart Home Care Inc. (“Lingdao Home Care,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://lingdaocare.com or interact with our services.
1. Information We Collect
We may collect the following personal information when you voluntarily provide it to us:
• Full name
• Phone number
• Email address
• Information submitted through website forms or service inquiries
We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use the information we collect to:
• Provide home care services
• Respond to inquiries and requests
• Send appointment reminders and service notifications
• Communicate care-related updates
• Provide customer support
• Improve our services and website functionality
• Maintain internal records and comply with legal obligations
3. SMS Communications & Opt-In
By providing your phone number and submitting a consent form on our website, you expressly opt in to receive text messages from Lingdao Home Care regarding:
• Care opportunities
• Service notifications
• Appointment reminders
• Customer support communications
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP.
4. Mobile Information Sharing
Mobile phone numbers, SMS consent, and messaging data are not shared with third parties or affiliates for marketing or promotional purposes.
All SMS communications are sent directly by Lingdao Home Care and are used solely for service-related purposes.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies do not collect personally identifiable information unless voluntarily provided by the user.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain personal information only for as long as necessary to fulfill service obligations and comply with legal requirements.
8. User Rights
You have the right to:
• Request access to your personal information
• Request correction or deletion of your personal information
• Withdraw consent for SMS communications at any time by replying STOP
9. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy, please contact us at:
Email: homecareoffice301@gmail.com